Standard Operating Procedure (SOP): Request a Quote & Ordering Process

1. Requesting a Quote

• Instant Quotation (Preferred): Clients can use the Instant Quote Tool on promoforbusiness.com/instant-quote to
upload images/specifications and receive a preliminary estimate.
• Standard Quote Request: Clients may also submit a quote via the online Request a Quote Form while exploring product pages or email
hello@promoforbusiness.com with product, quantity, branding requirements, and delivery deadline.

2. Quotation Review & Approval

•  Team reviews specifications, artwork feasibility, and delivery timeline.
• Formal quotation sent within 24–48 hours including costs, taxes, and lead times.
• Client approves quotation via email or online system.

3. Order Confirmation

• Client provides Purchase Order (PO) or written confirmation.
• Finance team issues proforma/tax invoice.
• Payment terms applied: Net 30 (B2B) or prepayment (new clients).

4. Artwork Proofing

• Client submits high-quality logo/artwork file (AI, EPS, PNG).
• Design team prepares digital mock-up for client approval.
• Production begins only after final approval.

Pay In Advance( New Client)

Note - We would require the payment when you sign your artwork proof. This will enable us to proceed to production. 

Credit Account

We will need to following information to review this :

  • Full Company Name
  • Company Registration Number
  • Accounts Payable Contact Number And Email Address
  • Purchase Order (If Applicable).

We will review the credit application and confirm any relevant credit limit for transactions going forward.

5. Production & Branding

• Order scheduled in production queue after approval and payment.
• Branding executed via printing, embroidery, or engraving.
• Quality control checks applied at all stages.

6. Delivery

• Products packaged and shipped via trusted couriers.
• Tracking information shared with client.
• Standard lead time: 7–14 business days (express options available).

7. Aftercare & Repeat Orders

• Customer service follows up for feedback after delivery.
• Order history retained for easy repeat ordering with discounts.